Shipping policy

Shipping Policy

All orders are shipped from Montgomery, Alabama.

Orders are processed and shipped via USPS within 1–7 business days after payment has been verified. Business days do not include weekends or federal holidays.

Please allow up to 7 business days for your order to be processed before it ships.

We proudly offer international shipping.

Shipping Delays

While we strive to ship orders as quickly as possible, shipping times may be affected by factors beyond our control. What A Diva Wears Boutique is not responsible for shipping delays caused by USPS, weather conditions, or other carrier-related issues.

Lost or Damaged Packages

Once your order has been accepted and scanned by USPS, responsibility for delivery transfers to the carrier.

What A Diva Wears Boutique is not responsible for packages that are lost, stolen, delayed, or damaged during transit. If you experience any of these issues, please contact USPS directly using the tracking number provided in your shipping confirmation email. We are unable to replace or refund items lost or damaged while in the carrier's possession.

Tracking Information

You will receive a shipping confirmation email with your tracking number once your order has shipped. Please allow up to 24 hours for tracking information to become available on the USPS website.

Shipping Address Accuracy

Please review your shipping address carefully before completing your purchase.

If you notice an error after placing your order, contact us at InfoWADW@whatadivawears.com within 8 hours of receiving your order confirmation email. We will make every effort to update your information before your order is processed.

Once an order has been processed or shipped, no changes can be made to the shipping address, and What A Diva Wears Boutique is not responsible for orders shipped to an incorrect address provided by the customer.

Out-of-Stock Items

Although we work hard to maintain accurate inventory, occasional inventory discrepancies may occur.

  • If an item in your order is unavailable, you will be notified as soon as possible.

  • If your entire order cannot be fulfilled, a full refund will be issued for the unavailable item(s).

  • If only part of your order is out of stock, the available items will be shipped, and you will receive a refund for the unavailable item(s).

Please allow 3–10 business days for your financial institution to process and post your refund.